The New Application of Global Positioning for Truck in RTT Logistic at Cameron Highlands

Review Article

Austin J Bus Adm Manage. 2022; 6(1): 1050.

The New Application of Global Positioning for Truck in RTT Logistic at Cameron Highlands

Vijayakumar Y*

Open University Malaysia (OUM), Sri Rampai, Malaysia

*Corresponding author: Yogesh Vijayakumar, Open University Malaysia (OUM), Sri Rampai, Malaysia

Received: February 14, 2022; Accepted: March 09, 2022; Published: March 16, 2022


This research sought to determine how Ringlet Trading Transport Logistics in Cameron Highlands used a new application known as a Global Positioning System for truck to improve on-time delivery performance in order to fulfil customers’ expectations and satisfaction through on-time delivery. This research, on the other hand, contributes to the enhancement of RTT Logistics procurement and production by giving an effective application for businesses to save expenses (cost minimizations) by calculating the most direct route to their destination. In order to properly achieve the study’s goal, data was also collected through a survey and an interview session. In addition, 30 truck drivers in Cameron Highlands responded to the survey. The truck drivers were between the ages of 18 and 55. The drivers were asked to determine if they agreed that on-time delivery has increased their capacity to meet the expectations of their clients. In this study, the Global Positioning System (GPS) was found to make truck drivers’ everyday work trips easier. Aside from that, RTT Logistics’ owner believed that implementing a new application would assist the company in achieving its goals and objectives.

Keywords: Global Positioning System; Ringlet Trading Transport Logistics


This study intends to improve on-time delivery performance, procurement, and production in order to satisfy customers’ expectations and satisfaction through delivery, time, and determining an efficient route for truck drivers. The study also aims to verify the route time length estimated by the Global Positioning System (GPS) in the absence of traffic, as well as the real-time required by truck drivers to get at their destination without delay. The background of the study, the problem description, the research theory, the research objectives, the research questions, the importance of research, the research limitation, the definition of terminology, and the chapter summary are all covered in this chapter.

background and context

Globalization is a prominent trend in logistics because the global marketplace and procurement operations are a reality in today’s business environment. It provides businesses with numerous options to operate in the global market by expanding prospective market locations and clients, as well as expanding the potential supply network. Similarly, globalization imposes other pressures, such as the contemporary global economy’s desire for the finest quality items at the lowest cost, regardless of where they are created. In order to build cost-effective and customer supply chains, multinational enterprises necessitate worldwide logistics networks.

Logistics centers are essential nodes in the global logistics system that can boost the value of logistics services in the logistics value chain and, in particular, provide efficient terminal operations, boosting supply chain competitiveness. In a global logistics network, logistics hubs may play a role. These can be focused on certain markets or specialized in the needs of specific products or business segments. The network of logistics service providers can also be utilized to focus on the location and service level of logistics facilities. When assessing the significance of these types of logistics structures in the global network, the location of the logistics centre in the customer’s supply chain is the most important factor to consider.

Global positioning system (GPS)

The Global Positioning System (GPS) offers vital and long-awaited features that are beneficial to businesses. Through the use of more effective logistics, these features will assist businesses in increasing their growth and creating a better profit margin. Companies will be able to give better customer care to their customers through real-time tracking attributable to global positioning systems. Companies will be able to execute work more efficiently and pursue new projects that were previously unattainable, effectively passing the savings on to the client.

The Global Positioning System is still currently in the growing phase of its lifecycle. The price of this technology is decreasing because of increasing adopting by consumers. With the prices lowering, more companies are able to adopt GPS. In addition, companies are adapting the technology and developing new ways to use the product. They are also discovering a multitude of purposes in addition to its well-known mapping capabilities.

Radio frequency identification (RFID)

Radio Frequency Identifying (RFID) is a type of identification that allows products to be tracked and traced throughout supply chains. Operational efficiency, precision, visibility, and security are the four benefits of Radio Frequency Identification technology. Radio Frequency Identification tags provide several benefits for supply chain management, according to Kapoor, Dwivedi, Piercy, Lal and Weerakkody [1], including improved asset management, improved inventory control, shrinkage reduction, increased product availability and fulfillment rates, labour cost reduction, decreased operational time, material handling efficiency, improved process throughput, and improved customer service, including returns and recall management. According to Hu et al. [2], using Radio Frequency Identification in a terminal can reduce queuing and the number of gates required in a gatehouse, lowering infrastructure costs and improving operational efficiency.

In the not-too-distant future, radio frequency identification tags are likely to displace barcodes [1]. When compared to barcodes, the advantages of Radio Frequency Identification tags include the fact that they do not require line of sight between tags and readers, that multiple items can be read at the same time, that tags can be read through non-metallic materials, and that they are resistant to temperature and other external factors such as moisture. RFID tags can be read and reprogrammed multiple times as well. Furthermore, battery-powered Radio Frequency Identification tags can track environmental factors such as temperature and bacteria levels [3].

The research proposal’s main focus is on identifying the characteristics that influence vehicle operation in RTT logistics (rtt. co, 2017). The maximum speed limit for a truck with a Gross Vehicle Mass (GVM) of more than 4.5 tonnes is 100km/h. For trucks, street preparations, and transports, special speed point of confinement signs may be put depending on the street conditions. The drivers should not drive at a higher speed than the speed shown on the clue. The Global Positioning System (GPS) is the application that determines how far a vehicle may travel at its maximum speed. If a truck collides with one of the accompanying groups, its speed must be limited to 100km/h.

As a result, new applications with global positioning have had a significant impact on truck driver performance. The truck’s global positioning application at RTT Logistics in Cameron Highlands will improve the short course by maintaining a strategic distance from the roadways, which have been made into systematic parking spaces. This research is critical for the exploration to improve the time of the executives by opposing the outcomes sought by the lorry driver, especially during events and when driving to a different destination. The ‘Global Positioning System,’ or GPS, is a satellite route structure that determines an item’s ground position. The ability to track in order to establish the position of a given component is at the heart of global positioning principles. It helps to determine the exact location and the position of the subject by Hwang S & Yu D [4].

The problem statement

Fuel costs are still a major concern in the logistics industry. Higher fuel prices will almost certainly increase transportation expenses for most transportation service providers. Rising diesel fuel costs are causing additional charges to be applied to cargo rates, reversing a two-year pattern in which rising fuel costs cut into truckers’ income and profit. The logistics industry has found it more difficult to keep up with new improvements in business processes due to business process improvement and the requirement for new technologies.

While taking advantage of these new options may sound appealing, adoption and onboarding can be challenging. Aside from that, customer service is a major concern in the logistics sector, since most consumers want complete transparency about where their deliveries are at all times. In today’s world, a bundle’s region is as interwoven as an informal organization. Truth be told, as customer demands have grown, their willingness to pay for expedited shipping has decreased, since most purchasers are unwilling to pay anything extra for shipping that takes longer than two days. Specific issues include the following:

Fuel costs: Fuel expenses are perhaps the most startling expenditure contributing to the ‘reducing transportation costs’ worry. Higher gasoline rates will almost certainly increase transportation expenses for Malaysian shippers this year as fuel extra charges rise. Increasing Malaysia diesel fuel costs are increasing additional charges imposed to cargo rates, reversing a two-year pattern that has cut into trucker’s fuel costs, business process, client administration income and profit.

Customer service: Clients require complete transparency on the status of their transfer. Nowadays, a bundle’s region is as interrelated as your interpersonal network (social network). In fact, as customer expectations have grown, so has their willingness to pay for expedited shipment, with over 64% of buyers unwilling to pay anything more for shipping that takes longer than two days.

The Objectives (s)

• To improvise on-time delivery performance of RTT Logistic by 15% - 20% in orders to meet customer’s expectation and satisfaction, through delivery, time and identifying an effective route for the truck drivers and simplify the application with the compilation of obstacles of the route.

• To validate the route time duration estimated by the Global Positioning system without traffic data, a route planned by considering 18% - 20% traffic data and the real-time needed by the truck to reach the destination.

• To improvise the procurement and production of RTT Logistic by 19% - 20% by getting an effective application for companies to reduce the cost minimizations by getting the easiest route to reach a destination.

The Questions (s):

• What is the role of Global Positioning Systems in facilitating RTT Logistic firm performance?

• Is there any difference in RTT Logistic firm performance on the implementation of Global Positioning Systems?

• What are the key issues faced by RTT Logistic firm in adopting Global Positioning System into operations?

Literature Review

Benefits of global positioning system (GPS)

Google Map is a web mapping administration built by Google, according to Jethani, Jain, Thomas, Pechetti, Pareek, Gupta, and Singal [5]. It provides satellite photos, guides, 360-degree Celsius wide-angle views of highways, constant development circumstances, and course planning for passing by foot, vehicle, bicycle, and truck. Google Maps provides the most basic information about geographical locations and objectives around the world. In addition to typical tools, Google Maps provides ethereal and satellite views of certain locations. Google Maps includes road views using photographs collected from vehicles in select urban areas. For truck drivers that use the Global Positioning System Framework (GPS) area of cell phones, Google Map for Mobile provides an area benefit that can be accessed alongside information from remote and cell systems. In management activities, GPS tracking systems can provide a variety of major advantages. The majority of the advantages are efficiencyrelated, supporting organizations in lowering costs and increasing profits. The following are four advantages of using a GPS for a truck:

Global Positioning System provides route optimization

The Global Positioning System (GPS) was introduced for truck drivers to improve continuous information on the area of each truck, allowing the driver to send the perfect course for the truck to take in order to maintain a strategic distance from deferrals due to development, roads that have been turned into parking lots, or accidents (mishaps).

Decrease response times for improving customer service

The Global Positioning System (GPS) will increase your response times when dealing with clients by allowing the truck driver to choose alternate routes to arrive to their destination within the allotted time, allowing you to provide rapid, responsive service.

Reduce fuel costs

Fuel expenditures are one of the most significant expenses for a business, particularly for truck drivers, but the Global Positioning System (GPS) can assist decrease these costs and save businesses money. The Global Positioning System (GPS) application allows truck drivers to reduce the amount of time they spend sitting in traffic or not in use by showing them the most effective route to follow when stuck in traffic.

Improve the safety of truck drivers and trucks

Another significant advantage of the Global Positioning System (GPS) is that it improves the overall safety of the truck. The Global Positioning System (GPS) enables owners to detect a problem with a driver before incurring a costly repair charge as a result of poor driving habits. When drivers are aware that their driving behaviours are being observed, they are less likely to take needless risks and cause unnecessary wear and tear on their vehicles.

Longitude and latitude co-ordinate system

The location of each point on a planar surface can be adequately defined by both a horizontal and a vertical co-ordinate, according to research by Taylor, E.G.R., and The Haven-finding Art: A History of Navigation from Odysseus to Captain Cook, Hollis & Carter, London [6]. A simple evenly spaced grid system might be utilized to depict any location on the world if the earth was genuinely flat and rectangular as it had been perceived in the past. The earth, on the other hand, is neither flat nor rectangular. It’s far from being a perfect spherical. The earth is an oblate ellipsoid, a spherical with a slightly egg-shaped shape. To describe accurate places on Earth, a grid-like system of latitudes and longitudes was established. Both latitude and longitude are measured in terms of degrees, (°).

Advantages of global positioning system (GPS)

According to Paul Bartee and Dooley [7], the Global Positioning System (GPS) has a number of advantages over older methods and technologies for improving on-time delivery and customer satisfaction (Figure 1 and Table 1).