Effect of Risk Perception on Safety Behavior among Chinese Frontline Construction Workers: The Roles of Social Support and Job Satisfaction

Research Article

J Psychiatry Mental Disord. 2022; 7(1): 1056.

Effect of Risk Perception on Safety Behavior among Chinese Frontline Construction Workers: The Roles of Social Support and Job Satisfaction

Wang Y1,2* and Xu J1,2

1Business School, Sichuan University, Chengdu, P.R. China

2Uncertainty Decision-Making Laboratory, Sichuan University, Chengdu, P.R. China

*Corresponding author: Yan Wang, Business School, Sichuan University, No. 24, South Section 1, Yihuan Road, Chengdu, Sichuan, 610065, P.R. China

Received: January 31, 2022; Accepted: February 28, 2022; Published: March 07, 2022

Abstract

There has been a great controversy about the impact of risk perception influence on safety behavior. This study aimed to go a step further understands how risk perception can affect safety behavior and of how job satisfaction and social support may influence that relationship, based on the job demandsresources theory. Using a questionnaire survey, we collected data from 356 frontline construction workers from 12 construction sites in Chengdu, China. Risk perception was found to be a “challenge demand” that improved safety compliance, and a “hindrance demand” that reduced job satisfaction. In contrast, risk perception had no direct influence on safety participation. Job satisfaction suppressed the relationship between risk perception and safety compliance, while it mediated the relationship between risk perception and safety participation. In addition, social support moderated the impact of risk perception on job satisfaction, while job satisfaction increased both safety compliance and participation. Therefore, managers can improve safety behavior by improving social support and job satisfaction among construction workers.

Keywords: Job satisfaction; Risk perception; Social support; Safety compliance; Safety participation

Introduction

Across the world, injuries and accidents that occur in the workplace pose a serious safety concern [1,3]. The main cause of industrial accidents is unsafe work behavior [4,5], and these accidents result in substantial personal injury and economic loss [6,7]. Approximately 70% of accidents in the construction industry are associated with human error, especially unsafe behavior [8]. Therefore, in order to reduce the incidence of injuries and accidents in the construction industry, managers must focus on improving safety behavior among frontline construction workers.

Frontline construction frontline workers are exposed to several risks, injuries, and accidents [9]. To ensure their own safety, these workers are likely to employ safety behaviors if they perceive that the task at hand poses high risk [10]. Some studies have confirmed that risk perception has a significant positive effect on safety behavior [6,10]. However, other researchers have shown that risk perception is negatively correlated with safety behavior [2,11]. Furthermore, one study involving employees on offshore oil installations reported that risk perception cannot be used to predict risk behavior, and suggested that the change of individual risk perception cannot improve the safety of the workplace [12]. Considering the inconsistencies in these findings, we believe that it is important to gain a better understanding of the factors that may affect the relationship between risk perception and safety behavior.

Two such factors may be social support and job satisfaction. One of the most important factors contributing to psychological stress among frontline construction workers is a perception of high risk [2,13]. Social support, in the form of effective communication and assistance from others [14], can help employees cope with psychological stress [15]. Job satisfaction is another factor that affects by psychological stress caused by work: it reflects workplace attitudes [16], contributes to improving performance and productivity, and reduces the occurrence of negative organizational behavior [17,18].

The job demands-resources (JD-R) theory provides a suitable framework to address the effects of social support and job satisfaction on the relationship between risk perception and safety behavior among frontline construction workers [19-21]. Based on this theory, risk perception corresponds to job demands associated with hindrances or challenges that can decrease or increase job satisfaction and safety behavior [2,21,22]. Social support is considered to be an important job resource, since it can alleviate the negative effect of job demands on employee engagement [23]. Job satisfaction, defined as the degree to which a worker holds positive attitudes towards his or her job [24], is considered to be an important form of employee engagement that promotes safety behavior based on job demands and resources [22,25].

Therefore, we examined the effect of risk perception on two types of safety behavior - safety compliance and safety participation [26] - among Chinese frontline construction workers. Using a structural equation model based on the JD-R theory, the present study aimed to (1) understand whether risk perception constitutes a hindrance or a challenge with respect to job satisfaction and safety behavior (safety compliance and participation); (2) evaluate the role of social support in the relationship between risk perception and job satisfaction; and (3) evaluate the role of job satisfaction between risk perception and safety behavior (compliance and participation).

Theoretical Background and Hypotheses

JD-R model

One of the basic assumptions of the JD-R model is that regardless of the type of work, the risk factors related to work-related stress can be classified into two general categories: job demands and job resources [20]. Job demands refer to the psychological and physiological costs that individuals need to pay continuously to meet the requirements of work (e.g. risk perception). Job demands tend to be two-dimensional: challenge demands and hindrance demands [27]. “Challenge demands” show positive relationships with employee engagement and work-related outcomes, while “hindrance demands” show the corresponding negative relationships [28]. Therefore, challenge demands can motivate and drive employees, while hindrance demands can cause emotional distress [29].

In contrast, job resources are characterized as physical, psychological, social, or organizational aspects of the job that may lead to reducing the associated physiological and psychological costs of job demands, achieving work goals, as well as simulating personal growth and development [30]. Job resources foster not only extrinsic motivation in the workplace to deal with job demands, but also intrinsic motivation in employees [20,31].

The JD-R model predicts organizational outcomes by assessing the balance between job demands and job resources through the process of “health impairment” and “motivation”. The health impairment process is associated with negative work outcomes such as depletion of energy, while the motivational process is associated with positive work outcomes such as employee engagement. The model also proposes an interaction between job demands and resources that is considered important for employee well-being and performancerelated outcomes [21]. For example, if sufficient job resources are available, they can alleviate the negative impacts of job demands, and thereby ensuring high levels of engagement and subsequent positive outcomes [20].

In the current study, we focused on understanding how social support and job satisfaction can influence the impact of risk perception on safety behavior. We examined only the motivational process, since job satisfaction is considered to be positive employee engagement that can help improve safety performance [22,32]. In order to address these questions, we developed a model (Figure 1) based on the refined JD-R model proposed by Kwon and Kim [21].